Team
SBM
Design Director
We are experiencing disruption in many industries and facility management is no exception either. SBM, a leader in this space needed to not only upgrade itself to compete with young tech savvy startups but also enhance the CX including serving it in-house team of over 8K associates.
Observing the users and researching about their behavior, learn and understand the core needs of target audience. Working in partnership with SBM’s in-house developing team, I lead UX owning all experience design for the project, collaborating with junior UI and UX designers and product managers.